Transforming Travel Centres (Bradford Interchange, Huddersfield and Pontefract Bus Stations) Engagement

The West Yorkshire Combined Authority is in the process of refurbishing Travel Centres in West Yorkshire. As part of this process, a survey took place from 20 July – 17 August 2020 to seek passenger opinions on the current and potential future use of the travel centres at Bradford Interchange, Huddersfield Bus Station and Pontefract Bus Station.

The survey engagement outcome reports have been produced which can be downloaded by clicking on the links below:

• Bradford Interchange (opens in a new window)
• Huddersfield Bus Station (opens in a new window)
• Pontefract Bus Station (opens in a new window)

Pontefract Bus Station Travel Centre

A feasibility study was carried out for the relocation of the travel centre at Pontefract Bus Station, and it was decided not to carry out the work at this time.

The travel centre will therefore remain in its current location and will be modernised with a refresh of paint and some new leaflet racks.

The information below was presented during the public engagement.

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Have your say on the refurbishment of the Bus Station Travel Centres.

The West Yorkshire Combined Authority is in the process of refurbishing the services it provides. This includes the refurbishment of Travel Centres in West Yorkshire. As part of this process, we are consulting passengers about their opinions on the current and potential future use the of travel centres at Bradford Interchange, Huddersfield Bus Station and Pontefract Bus Station.

The aims of this project are to:

• reduce queues and waiting times
• modernise the services available at the travel centre
• make use of technology to present products and services on offer
• improve energy efficiency in line with the wider bus station improvements.

The proposed refurbishment will:

• include new travel centre facilities that also provide an open self-service travel and information centre
• be open plan and less cluttered
• reduce carbon footprint and paper usage, with low energy lighting and a transfer from paper to digital information (although paper timetables will still be available)

The project is being funded by the Local Transport Plan, with construction currently planned between December 2021 and August 2022 and likely to take place at each location (bus station) simultaneously

Have your say

• take part in our survey
• pick up a paper survey from the above relevant Bus Station Travel Centre
• email us via yourvoice@westyorks-ca.gov.uk.

Please contact MetroLine via 0113 245 7676 or via email if you would like any information in large print or braille format.

This engagement was due to close on 2 August, however, has now been extended until 17 August 2020.

You can also use the tools to sign up to our mailing list to be kept informed about the development of this project. Alternatively, you can register to be added to the Your Voice community where you will receive information on opportunities to have your say on a variety of projects.

Next steps

Feedback will be analysed and comments will be taken into consideration for the refurbishment of the Travel Centres.