Leeds Bus Station Travel Centre Refurbishment

A public engagement exercise took place from 21 January – 4 February 2020 on the Leeds Bus Station Travel Centre Refurbishment project.

The Engagement Outcome Report can be downloaded here.

The below information was presented during the public engagement period:

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Have your say on the refurbishment of the Leeds Bus Station Travel Centre

Engagement on the Leeds Bus Station Gateway project took place in autumn last year. Further details and plans are available here.

The West Yorkshire Combined Authority is in the process of refreshing some of the facilities it provides in order to deliver transport services fit for the 21^st century. As part of this process, we are engaging with bus passengers regarding their current and potential future use of the travel centre at Leeds Bus Station. Your feedback will help develop plans to refurbish the centre.

These plans compliment the Leeds Bus Station Gateway project which aims to transform the environment of the station, through creating a modern and efficient layout that provides a better offer for passengers and makes use of public transport within the city centre more attractive. Engagement on the Leeds Bus Station Gateway project took place in autumn last year. Further details and plans are available here.

The aims of the project are to:

• Reduce queues and waiting times
• Modernise the services available at the travel centre
• Make use of technology to present products and services on offer
• Improve energy efficiency in line with the wider bus station improvements

The proposed refurbishments will include:

• New travel centre facilities that also provide an open automated self-service travel and information centre
• Open plan and less cluttered
• Reducing carbon footprint and paper usage, with low energy lighting and a transfer from paper to digital information

Have your say

• Take part in our survey by clicking here
• Pick up a paper survey from Leeds Bus Station Travel Centre
• Email us via yourvoice@westyorks-ca.gov.uk

We will also be conducting face-to-face interviews in Leeds Bus Station.

Please contact us by email if you would like any information in large print or braille format.

This engagement will close on 4 February 2020.

You can also use the tools to sign up to our mailing list to be kept informed about the development of this project. Alternatively, you can register to be added to the Your Voice community where you will receive information on opportunities to have your say on a variety of projects.

Next steps

Feedback will be analysed and comments will be taken into consideration for the refurbishment of the Travel Centre as part of the wider Leeds Bus Station improvements.