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Leeds Bus Station Improvements

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Consultation has concluded


Project Aims

Whilst Leeds has good public transport connectivity including a comprehensive bus network, as a key gateway into the city centre the bus station no longer provides a fitting arrival for a major city.

The Leeds Bus Station Gateway project aims to address this by transforming the environment of the station, through creating a modern and efficient layout that provides a better offer for passengers and makes use of public transport within the city centre more attractive.


Proposed improvements:

  • Changes to the concourse to remove clutter, improve lighting, signage and generally make the environment more attractive
  • Accessibility improvements to include new flooring with tactile guidance
  • Enhanced retail facilities with modified frontages
  • Enhanced passenger waiting and boarding facilities - new and realigned stand seating and replacement of bus stand automatic doors and glazing
  • Enhanced travel centre facilities which also includes self-service travel facilities and information
  • Improved accessible entrances via York Street and Dyer Street.
  • Cladding of the frontage walls with high-quality materials
  • A waiting room for bus drivers
  • Installation of a solar panel system, generating electricity to make the bus station more self-sufficient

*Note that some of the proposals depend on timescale, funding and planning approvals.


Public Engagement

During Autumn 2019, a public engagement was held on the proposed Leeds Bus Station improvements as part of a wider package of improvements for Leeds City Centre that include the Corn Exchange area, Lower Briggate, Meadow Lane and York St. You can find out more about these plans by clicking here.

All feedback received during the engagement has been analysed and used to develop the scheme. We have now published an engagement report which is available to view in the ‘Documents’ section of this page. A 'You Said, We Did' document, which highlights how the feedback was used to inform the scheme, will be published in due course.


Satisfaction Survey

In March 2021, we carried out a survey to assess current satisfaction with Leeds Bus Station. The outcome report can be download here. We are aiming to re-run this survey 6 months after the construction has been completed. The purpose of carrying out surveys before and after improvement works is to accurately measure satisfaction levels and assess the benefits of the project.


Next steps

Refurbishment works continue to progress well at Leeds Bus Station. The works to the internal bus stand passenger waiting areas and York Street passenger entrance (opposite the Bingo Hall) are mainly complete. The York Street entrance is anticipated to open at the end of January 2022 which will allow the Dyer Street passenger entrance to be closed to start works in that area. York Street entrance works will continue however in relation to finishing the new canopy and the installation of the new automatic doors.

It is expected that the refurbishment works will finish spring 2022.


Bus service changes

For information relating to bus service changes during construction, please click here.


Project Aims

Whilst Leeds has good public transport connectivity including a comprehensive bus network, as a key gateway into the city centre the bus station no longer provides a fitting arrival for a major city.

The Leeds Bus Station Gateway project aims to address this by transforming the environment of the station, through creating a modern and efficient layout that provides a better offer for passengers and makes use of public transport within the city centre more attractive.


Proposed improvements:

  • Changes to the concourse to remove clutter, improve lighting, signage and generally make the environment more attractive
  • Accessibility improvements to include new flooring with tactile guidance
  • Enhanced retail facilities with modified frontages
  • Enhanced passenger waiting and boarding facilities - new and realigned stand seating and replacement of bus stand automatic doors and glazing
  • Enhanced travel centre facilities which also includes self-service travel facilities and information
  • Improved accessible entrances via York Street and Dyer Street.
  • Cladding of the frontage walls with high-quality materials
  • A waiting room for bus drivers
  • Installation of a solar panel system, generating electricity to make the bus station more self-sufficient

*Note that some of the proposals depend on timescale, funding and planning approvals.


Public Engagement

During Autumn 2019, a public engagement was held on the proposed Leeds Bus Station improvements as part of a wider package of improvements for Leeds City Centre that include the Corn Exchange area, Lower Briggate, Meadow Lane and York St. You can find out more about these plans by clicking here.

All feedback received during the engagement has been analysed and used to develop the scheme. We have now published an engagement report which is available to view in the ‘Documents’ section of this page. A 'You Said, We Did' document, which highlights how the feedback was used to inform the scheme, will be published in due course.


Satisfaction Survey

In March 2021, we carried out a survey to assess current satisfaction with Leeds Bus Station. The outcome report can be download here. We are aiming to re-run this survey 6 months after the construction has been completed. The purpose of carrying out surveys before and after improvement works is to accurately measure satisfaction levels and assess the benefits of the project.


Next steps

Refurbishment works continue to progress well at Leeds Bus Station. The works to the internal bus stand passenger waiting areas and York Street passenger entrance (opposite the Bingo Hall) are mainly complete. The York Street entrance is anticipated to open at the end of January 2022 which will allow the Dyer Street passenger entrance to be closed to start works in that area. York Street entrance works will continue however in relation to finishing the new canopy and the installation of the new automatic doors.

It is expected that the refurbishment works will finish spring 2022.


Bus service changes

For information relating to bus service changes during construction, please click here.

Consultation has concluded

We have created an extensive list of frequently asked questions and you can find these here. However, if you have another question, please write it here and we will try to get a response back to you as soon as possible.

Please note that any question you ask will be visible to all visitors to this site, so please do not include any personal information - alternatively you can email us.

  • Share Re the Leeds city bus station consultation, as part of the redesign of Leeds bus station, the bus point at Leeds Corn Exchange is to be renovated as well. Leeds bus station is to have braille / audio signage fitted at departure boards at each stand. Is the same to happen for definite at the stands at Leeds Corn exchange to make them accessible? I was told they would have but Leeds Interchange, outside Leeds train station has just been renovated and there is no braille or audio signage present at these stands. on Facebook Share Re the Leeds city bus station consultation, as part of the redesign of Leeds bus station, the bus point at Leeds Corn Exchange is to be renovated as well. Leeds bus station is to have braille / audio signage fitted at departure boards at each stand. Is the same to happen for definite at the stands at Leeds Corn exchange to make them accessible? I was told they would have but Leeds Interchange, outside Leeds train station has just been renovated and there is no braille or audio signage present at these stands. on Twitter Share Re the Leeds city bus station consultation, as part of the redesign of Leeds bus station, the bus point at Leeds Corn Exchange is to be renovated as well. Leeds bus station is to have braille / audio signage fitted at departure boards at each stand. Is the same to happen for definite at the stands at Leeds Corn exchange to make them accessible? I was told they would have but Leeds Interchange, outside Leeds train station has just been renovated and there is no braille or audio signage present at these stands. on Linkedin Email Re the Leeds city bus station consultation, as part of the redesign of Leeds bus station, the bus point at Leeds Corn Exchange is to be renovated as well. Leeds bus station is to have braille / audio signage fitted at departure boards at each stand. Is the same to happen for definite at the stands at Leeds Corn exchange to make them accessible? I was told they would have but Leeds Interchange, outside Leeds train station has just been renovated and there is no braille or audio signage present at these stands. link

    Re the Leeds city bus station consultation, as part of the redesign of Leeds bus station, the bus point at Leeds Corn Exchange is to be renovated as well. Leeds bus station is to have braille / audio signage fitted at departure boards at each stand. Is the same to happen for definite at the stands at Leeds Corn exchange to make them accessible? I was told they would have but Leeds Interchange, outside Leeds train station has just been renovated and there is no braille or audio signage present at these stands.

    Blind user asked about 5 years ago

    Your comments are appreciated and will be taken into consideration as part of the detailed design.

  • Share I attended a public consultation re Leeds bus station recently. I've been told the layout of the stands will be changed. When it comes to the placement of the departure boards + audio and braille signage, will they be still placed in a straight line running down the length of the station as they are now as I myself as a blind passenger find that easier than having to walk into each stand individually to find the departure board and braille / audio signage. Is there any plans to provide a braille, audio and visual map of the station and surrounding area at say the main entrance so VI people can orient themself? It was mentioned improvements were planned for the surrounding area around the station as well. Re tactile waymarking that is mentioned in the consultation document, I would prefer different types of tactile markings to signify for example: Raised bars to direct you forward:   and Raised domes to alert you of an intersection or landmark. When you detect raised domes, a VI person would know to look for signs with braille and raised letters on a nearby column that explain your location in the station and what the raised domes indicate. In this instance, to signify entrances and departure boards into the various stands at Leeds city bus station Will you be implementing anything like this? In addition, will there be tactile waymarking leading on the bus forecourt or only inside the station so a blind passenger is able to locate the entrance into a bus more easily when it is parked at a stand and picking up passengers? on Facebook Share I attended a public consultation re Leeds bus station recently. I've been told the layout of the stands will be changed. When it comes to the placement of the departure boards + audio and braille signage, will they be still placed in a straight line running down the length of the station as they are now as I myself as a blind passenger find that easier than having to walk into each stand individually to find the departure board and braille / audio signage. Is there any plans to provide a braille, audio and visual map of the station and surrounding area at say the main entrance so VI people can orient themself? It was mentioned improvements were planned for the surrounding area around the station as well. Re tactile waymarking that is mentioned in the consultation document, I would prefer different types of tactile markings to signify for example: Raised bars to direct you forward:   and Raised domes to alert you of an intersection or landmark. When you detect raised domes, a VI person would know to look for signs with braille and raised letters on a nearby column that explain your location in the station and what the raised domes indicate. In this instance, to signify entrances and departure boards into the various stands at Leeds city bus station Will you be implementing anything like this? In addition, will there be tactile waymarking leading on the bus forecourt or only inside the station so a blind passenger is able to locate the entrance into a bus more easily when it is parked at a stand and picking up passengers? on Twitter Share I attended a public consultation re Leeds bus station recently. I've been told the layout of the stands will be changed. When it comes to the placement of the departure boards + audio and braille signage, will they be still placed in a straight line running down the length of the station as they are now as I myself as a blind passenger find that easier than having to walk into each stand individually to find the departure board and braille / audio signage. Is there any plans to provide a braille, audio and visual map of the station and surrounding area at say the main entrance so VI people can orient themself? It was mentioned improvements were planned for the surrounding area around the station as well. Re tactile waymarking that is mentioned in the consultation document, I would prefer different types of tactile markings to signify for example: Raised bars to direct you forward:   and Raised domes to alert you of an intersection or landmark. When you detect raised domes, a VI person would know to look for signs with braille and raised letters on a nearby column that explain your location in the station and what the raised domes indicate. In this instance, to signify entrances and departure boards into the various stands at Leeds city bus station Will you be implementing anything like this? In addition, will there be tactile waymarking leading on the bus forecourt or only inside the station so a blind passenger is able to locate the entrance into a bus more easily when it is parked at a stand and picking up passengers? on Linkedin Email I attended a public consultation re Leeds bus station recently. I've been told the layout of the stands will be changed. When it comes to the placement of the departure boards + audio and braille signage, will they be still placed in a straight line running down the length of the station as they are now as I myself as a blind passenger find that easier than having to walk into each stand individually to find the departure board and braille / audio signage. Is there any plans to provide a braille, audio and visual map of the station and surrounding area at say the main entrance so VI people can orient themself? It was mentioned improvements were planned for the surrounding area around the station as well. Re tactile waymarking that is mentioned in the consultation document, I would prefer different types of tactile markings to signify for example: Raised bars to direct you forward:   and Raised domes to alert you of an intersection or landmark. When you detect raised domes, a VI person would know to look for signs with braille and raised letters on a nearby column that explain your location in the station and what the raised domes indicate. In this instance, to signify entrances and departure boards into the various stands at Leeds city bus station Will you be implementing anything like this? In addition, will there be tactile waymarking leading on the bus forecourt or only inside the station so a blind passenger is able to locate the entrance into a bus more easily when it is parked at a stand and picking up passengers? link

    I attended a public consultation re Leeds bus station recently. I've been told the layout of the stands will be changed. When it comes to the placement of the departure boards + audio and braille signage, will they be still placed in a straight line running down the length of the station as they are now as I myself as a blind passenger find that easier than having to walk into each stand individually to find the departure board and braille / audio signage. Is there any plans to provide a braille, audio and visual map of the station and surrounding area at say the main entrance so VI people can orient themself? It was mentioned improvements were planned for the surrounding area around the station as well. Re tactile waymarking that is mentioned in the consultation document, I would prefer different types of tactile markings to signify for example: Raised bars to direct you forward:   and Raised domes to alert you of an intersection or landmark. When you detect raised domes, a VI person would know to look for signs with braille and raised letters on a nearby column that explain your location in the station and what the raised domes indicate. In this instance, to signify entrances and departure boards into the various stands at Leeds city bus station Will you be implementing anything like this? In addition, will there be tactile waymarking leading on the bus forecourt or only inside the station so a blind passenger is able to locate the entrance into a bus more easily when it is parked at a stand and picking up passengers?

    Blind user asked about 5 years ago

    Thank you for comments. The audio/braille signage on the stands will be in a straight line. We will certainly consider all audio/visual aids to ensure way finding is as easy as possible. We will certainly be considering tactile waymarking as part of the detailed design.

  • Share The bus station is notoriously drafty especially when an automatic door opens. What plans are there to defuse this. Just drives a very cold feeling in the place for me on Facebook Share The bus station is notoriously drafty especially when an automatic door opens. What plans are there to defuse this. Just drives a very cold feeling in the place for me on Twitter Share The bus station is notoriously drafty especially when an automatic door opens. What plans are there to defuse this. Just drives a very cold feeling in the place for me on Linkedin Email The bus station is notoriously drafty especially when an automatic door opens. What plans are there to defuse this. Just drives a very cold feeling in the place for me link

    The bus station is notoriously drafty especially when an automatic door opens. What plans are there to defuse this. Just drives a very cold feeling in the place for me

    Aaron asked about 5 years ago

    The temperature management of the building will be considered as part of the detailed design.

  • Share How about heating and cooling in the bus station, it is freezing in the winter. on Facebook Share How about heating and cooling in the bus station, it is freezing in the winter. on Twitter Share How about heating and cooling in the bus station, it is freezing in the winter. on Linkedin Email How about heating and cooling in the bus station, it is freezing in the winter. link

    How about heating and cooling in the bus station, it is freezing in the winter.

    richardc1983 asked about 5 years ago

    The temperature management of the building will be considered as part of the detailed design.

  • Share How is the bus station to be integrated with the cycle infrastructure? I often use bicycle and public transport but can’t find any reference to improved cycle lockups or integration with cycle paths on Facebook Share How is the bus station to be integrated with the cycle infrastructure? I often use bicycle and public transport but can’t find any reference to improved cycle lockups or integration with cycle paths on Twitter Share How is the bus station to be integrated with the cycle infrastructure? I often use bicycle and public transport but can’t find any reference to improved cycle lockups or integration with cycle paths on Linkedin Email How is the bus station to be integrated with the cycle infrastructure? I often use bicycle and public transport but can’t find any reference to improved cycle lockups or integration with cycle paths link

    How is the bus station to be integrated with the cycle infrastructure? I often use bicycle and public transport but can’t find any reference to improved cycle lockups or integration with cycle paths

    Paul M asked about 5 years ago

    The Corn Exchange Project will be delivering an improved environment for walking and cycling on the external of the Bus Station.

  • Share Are any improvements to cycle facilities being considered to further facilitate the use of buses as part of sustainable multimodal travel within West Yorkshire? It would be great to see cycle parking front and center of the new plans, perhaps even as a destination for cyclists using the city's new cycle routes, before onward travel via bus routes. on Facebook Share Are any improvements to cycle facilities being considered to further facilitate the use of buses as part of sustainable multimodal travel within West Yorkshire? It would be great to see cycle parking front and center of the new plans, perhaps even as a destination for cyclists using the city's new cycle routes, before onward travel via bus routes. on Twitter Share Are any improvements to cycle facilities being considered to further facilitate the use of buses as part of sustainable multimodal travel within West Yorkshire? It would be great to see cycle parking front and center of the new plans, perhaps even as a destination for cyclists using the city's new cycle routes, before onward travel via bus routes. on Linkedin Email Are any improvements to cycle facilities being considered to further facilitate the use of buses as part of sustainable multimodal travel within West Yorkshire? It would be great to see cycle parking front and center of the new plans, perhaps even as a destination for cyclists using the city's new cycle routes, before onward travel via bus routes. link

    Are any improvements to cycle facilities being considered to further facilitate the use of buses as part of sustainable multimodal travel within West Yorkshire? It would be great to see cycle parking front and center of the new plans, perhaps even as a destination for cyclists using the city's new cycle routes, before onward travel via bus routes.

    Robin asked about 5 years ago

    Your comments are appreciated and will be taken into consideration as part of the detailed design.

  • Share We would like a water refill station please! on Facebook Share We would like a water refill station please! on Twitter Share We would like a water refill station please! on Linkedin Email We would like a water refill station please! link

    We would like a water refill station please!

    Mollie Taylor asked about 5 years ago

    Your comment is appreciated and will be taken into consideration as part of the detailed design.