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This consultation has now closed. Thank you for taking part. Responses are now being analysed and the results will be posted here as soon as they are available. Sign up to Your Voice to find out when the Outcome Report is published.
A couple with a pushchair getting off the FlexiBus
TheEast Leeds FlexiBuswas a trial ofademand responsive transport serviceled by the West Yorkshire Combined Authority.It was launched in September 2021 and provided a flexible bus service based on demand rather than a traditional fixed bus service. Due to rising costs and low passenger numbers theservicewas not continued after the trial finished in September 2023.
We are asking all registered users of the FlexiBus to complete a survey to let us know more about your experiences. We would like to hear your feedback on the service and to hear about how you make your journeys now. Your feedback is important and will help us to evaluate the service and understand the factors people consider when choosing their travel options.
If you registered for the FlexiBus service to book journeys on behalf of someone else, please share the survey with them and support them to complete it, if you wish.
Please get in touch if you have any questions. If you would like to request a paper copy of the survey, or a copy inany other accessible format, please contact us using the details below.
You can return paper copies of the survey to us at our freepost address: CONSULTATION TEAM WYCA (no stamp required).
Privacy information
We have asked you to complete this survey because you registered to the FlexiBus app to use the East Leeds FlexiBus service. The privacy notice shared with you when you registered with the FlexiBus app stated that we may contact you for customer feedback and surveys in the interest of service improvement. You have a right to object to us processing your data, and you have a right to request the deletion of your personal data. Please get in touch with us if you would like your personal data to be deleted.
Thank you for taking the time to provide your feedback.
This consultation has now closed. Thank you for taking part. Responses are now being analysed and the results will be posted here as soon as they are available. Sign up to Your Voice to find out when the Outcome Report is published.
A couple with a pushchair getting off the FlexiBus
TheEast Leeds FlexiBuswas a trial ofademand responsive transport serviceled by the West Yorkshire Combined Authority.It was launched in September 2021 and provided a flexible bus service based on demand rather than a traditional fixed bus service. Due to rising costs and low passenger numbers theservicewas not continued after the trial finished in September 2023.
We are asking all registered users of the FlexiBus to complete a survey to let us know more about your experiences. We would like to hear your feedback on the service and to hear about how you make your journeys now. Your feedback is important and will help us to evaluate the service and understand the factors people consider when choosing their travel options.
If you registered for the FlexiBus service to book journeys on behalf of someone else, please share the survey with them and support them to complete it, if you wish.
Please get in touch if you have any questions. If you would like to request a paper copy of the survey, or a copy inany other accessible format, please contact us using the details below.
You can return paper copies of the survey to us at our freepost address: CONSULTATION TEAM WYCA (no stamp required).
Privacy information
We have asked you to complete this survey because you registered to the FlexiBus app to use the East Leeds FlexiBus service. The privacy notice shared with you when you registered with the FlexiBus app stated that we may contact you for customer feedback and surveys in the interest of service improvement. You have a right to object to us processing your data, and you have a right to request the deletion of your personal data. Please get in touch with us if you would like your personal data to be deleted.
Thank you for taking the time to provide your feedback.
