An experiment in bus use

I am independent in mind but, due to a life-limiting illness, less so of body. I loved driving, but now must be driven everywhere, but I used to live in London, where we took public transport for granted.
I occasionally take the bus back to Wetherby from Harrogate Hospital to help my driver get on with their life. Said driver was heading off for a Man U home game (Don’t ask about the time they tried the train; 2.30am arrival back). So we agreed to run some errands in Leeds, then they would head west, and I would catch the bus back to Wetherby, the stop were conveniently located. 5pm. Peak travel time, no probs. Ha.
Two bus no shows later, it was raining and dark. and the 3rd bus disappeared from the indicator. Fortunately a fellow stranded person new the best number to call and a bus pitched up. I got home at 7.30. I knew I had the money for a taxi, but what about those that don’t?
Reliability is essential for equality of access.